Explore free and low-cost community supports, wellbeing services, mental health programs, crisis contacts, social connection opportunities, and local resources available across Melbourne’s western suburbs for young people, adults, families, seniors, carers, and people living with disability.
From practical support and community connection to mental health and wellbeing services, this directory is designed to help you find the right support, where you are.

Child & Family Support – Wyndham Vale
Free, family-focused support bringing a range of health, parenting and practical services together in one location for Wyndham families with children up to 8 years.
Services include:
Child & Family Support – Wyndham Vale
Free, family-focused support bringing a range of health, parenting and practical services together in one location for Wyndham families with children up to 8 years.
Services include:
📞 (03) 7068 0150
📍 510 Ballan Road, Wyndham Vale VIC 3024
🌐 IPC Health – Child & Family Hub
Youth & Family Support – Wyndham
Provides free programs, counselling, activities and practical support for young people across Wyndham, with services designed to strengthen wellbeing, connection and participation. Wyndham Youth Services primarily supports young people aged 12–25, while its counselling service also supports children aged 8–
Youth & Family Support – Wyndham
Provides free programs, counselling, activities and practical support for young people across Wyndham, with services designed to strengthen wellbeing, connection and participation. Wyndham Youth Services primarily supports young people aged 12–25, while its counselling service also supports children aged 8–11 and their families.
Services include:
📞 (03) 8734 1355
📍 86 Derrimut Road, Hoppers Crossing VIC 3029
🌐 Wyndham Youth Services
Youth Mental Health & Wellbeing
Free and confidential support for young people aged 12–25, as well as support and information for their families and friends. Services cover mental health, relationships, alcohol and other drugs, work, study and social connection.
Services include:
Youth Mental Health & Wellbeing
Free and confidential support for young people aged 12–25, as well as support and information for their families and friends. Services cover mental health, relationships, alcohol and other drugs, work, study and social connection.
Services include:
📞 (03) 8001 2366
📍 Building 12, Gate 1, Victoria University, 235 Hoppers Lane, Werribee VIC 3030
🌐 headspace Werribee
A specialist early-parenting service supporting parents of babies, toddlers and preschoolers with sleep, settling, feeding, behaviour, routines, bonding and attachment.
Tweddle's Wyndham Day Stay program is free and supports families with children aged 0–3.
A free entry point for families needing support with the wellbeing or development of children, as well as people affected by family violence.
No referral is required.
Services: Parenting and family support, child wellbeing, safety planning, family violence assistance, practical support and connection with specialist services.
A free entry point for families needing support with the wellbeing or development of children, as well as people affected by family violence.
No referral is required.
Services: Parenting and family support, child wellbeing, safety planning, family violence assistance, practical support and connection with specialist services.
Free specialist counselling for children and young people under 18 who live in Melbourne's west and have experienced family violence.
Support may include individual, sibling or family sessions plus creative approaches such as, art, music and play therapy.
Counselling is offered across locations including Footscray, Melton, Hoppers Crossing
Free specialist counselling for children and young people under 18 who live in Melbourne's west and have experienced family violence.
Support may include individual, sibling or family sessions plus creative approaches such as, art, music and play therapy.
Counselling is offered across locations including Footscray, Melton, Hoppers Crossing and Wyndham Vale.
📍 Main office: 317–319 Barkly Street, Footscray, VIC 3011
🌐 GenWest
Council-run support for young people aged 10–25 who live, work, study or have a connection to Brimbank.
Services: Individual youth support/case management, counselling, group and school programs, social connection, LGBTIQA+ programs and youth participation opportunities.
📍 Official service information currently lists 301
Council-run support for young people aged 10–25 who live, work, study or have a connection to Brimbank.
Services: Individual youth support/case management, counselling, group and school programs, social connection, LGBTIQA+ programs and youth participation opportunities.
📍 Official service information currently lists 301 Hampshire Road, Sunshine, VIC, 3020
Free, confidential support for young people aged 12–25 in the City of Melton.
Services: Youth worker support, information and referrals, wellbeing programs, social and recreational activities, outreach, youth engagement and support for young people experiencing challenges.
📞 (03) 9747 5373 or (03) 9743 6801
Specialist support for young people and young families aged 16–25 experiencing or at risk of homelessness.
Services include: Crisis and transitional accommodation, intensive case management, living skills, education/employment support, financial and legal connections and help establishing stable housing.
Specialist support for young people and young families aged 16–25 experiencing or at risk of homelessness.
Services include: Crisis and transitional accommodation, intensive case management, living skills, education/employment support, financial and legal connections and help establishing stable housing.
📍 Access via, Woodgrove Shopping Centre, 533-555 High Street, Barries Rd, Melton, VIC, 3337, Australia
Free support for families with children 0–18 years experiencing multiple pressures such as parenting difficulties, family conflict, disability, mental health concerns, financial hardship, grief, isolation or family violence.
Free support for families with children 0–18 years experiencing multiple pressures such as parenting difficulties, family conflict, disability, mental health concerns, financial hardship, grief, isolation or family violence.
Services: Home visits, parenting support, case management, advocacy and connection to health and community services.
📞 (03) 8764 3898 or 1800 123 228
📍 510 Ballan Road, Wyndham Vale, VIC, 3024
Access to Family Services is generally through The Orange Door.
Specialist outreach for at-risk young people, predominantly aged 10–17, and their families across Melbourne's western suburbs.
Youth workers provide counselling, mentoring and practical support while helping young people reconnect with education, employment, family and community.
The service can also link young people with legal, alcohol an
Specialist outreach for at-risk young people, predominantly aged 10–17, and their families across Melbourne's western suburbs.
Youth workers provide counselling, mentoring and practical support while helping young people reconnect with education, employment, family and community.
The service can also link young people with legal, alcohol and drug and specialist supports..
Services: Home visits, parenting support, case management, advocacy and connection to health and community services.
Specialist Education – Disability & Complex Learning Needs
A Victorian Government specialist school supporting students with disability across Wyndham, with campuses in Hoppers Crossing, Tarneit and Werribee South.
Services include:
Specialist Education – Disability & Complex Learning Needs
A Victorian Government specialist school supporting students with disability across Wyndham, with campuses in Hoppers Crossing, Tarneit and Werribee South.
Services include:
📞 (03) 9749 5774 or (03) 7002 5900
📍 81–85 Warringa Crescent, Hoppers Crossing, VIC, 3029
🌐 Website
The school operates across four campuses, including the Cayleys Road campus in Werribee South and Polly Parade campus in Tarneit.
Specialist Education – Intellectual Disability
A new Victorian Government specialist school in Werribee South, providing education for students aged 5–18 with mild to profound intellectual disability.
Services include:
Specialist Education – Intellectual Disability
A new Victorian Government specialist school in Werribee South, providing education for students aged 5–18 with mild to profound intellectual disability.
Services include:
📍 67 Plover Way, Werribee South, VIC, 3030
🌐 Website
Ngurraga opened in 2026 and is progressively expanding from Foundation–Year 5 toward a full Foundation–Year 12 specialist school.
A Victorian Government Supported Inclusion School designed to provide additional support for students with disability while maintaining an inclusive mainstream school environment.
Services include:
A Victorian Government Supported Inclusion School designed to provide additional support for students with disability while maintaining an inclusive mainstream school environment.
Services include:
📍 56 Timbarra Drive, Werribee, VIC, 3030
🌐 Website
Riverwalk is one of Victoria's Supported Inclusion Schools, with facilities and resources specifically designed to support students with disability alongside their peers.
Inclusive Secondary Education – Disability & Diverse Learning
Werribee Secondary College supports students with disability and diverse learning needs through its Disability Inclusion framework, including reasonable adjustments and individualised planning.
Services include:
Inclusive Secondary Education – Disability & Diverse Learning
Werribee Secondary College supports students with disability and diverse learning needs through its Disability Inclusion framework, including reasonable adjustments and individualised planning.
Services include:
📍 45 Duncans Road, Werribee, VIC, 3030
🌐 Website
Free and confidential mental health support, counselling, and psychosocial recovery services for people experiencing emotional distress or mental health challenges.
Services include:
Phone: 1800 595 212 or (07) 2143 2716
📞
Free and confidential mental health support, counselling, and psychosocial recovery services for people experiencing emotional distress or mental health challenges.
Services include:
Phone: 1800 595 212 or (07) 2143 2716
☎️ 1800 595 212
📍 14 Bourbong Street, Bundaberg Central, QLD, 4670
🌐 Website
Provides alcohol and other drug support, mental health services, counselling, and recovery-focused programs for individuals and families.
Services Include:
📍 Address available upon
enquiry with Lives Lived Well.
🌐 Website
Provides counselling, family support, parenting assistance, mediation, and wellbeing services for individuals, couples, children, and families.
Services include:
🌐 Website
Provides counselling, family dispute resolution, parenting support, and relationship services for individuals, couples, and families.
Services include:
📍 5 Bingera St, Bundaberg West, QLD, 4670
🌐 Website
Community-based support offering advocacy, social connection, wellbeing activities, referrals, and practical assistance for individuals and families.
Services Include:
📍 111 Targo St, Bundaberg, QLD, 4670
🌐 Website
Free national mental health information, counselling, and online support services for anxiety, depression, and emotional wellbeing.
📍 Australia-wide
Online Support
🌐 Website
24/7 crisis support and suicide prevention services offering confidential phone and online counselling for people experiencing emotional distress or mental health challenges.
Services include:
📞 13 11 14
🌐 Website
Provides culturally safe mental health and wellbeing support for Aboriginal and Torres Strait Islander individuals, families, and communities.
Services include:
📍 184 Barolin St, Bundaberg Central, QLD, 4670
🌐 Website
Supports cultural connection, community engagement, learning, and social and emotional wellbeing through culturally informed group programs and support experiences.
Services include:
📍
Supports cultural connection, community engagement, learning, and social and emotional wellbeing through culturally informed group programs and support experiences.
Services include:
📍 184 Barolin St, Bundaberg Central, QLD, 4670
🌐 Website
Provides support, education, and recovery-focused services for individuals and families impacted by alcohol and other drug use.
Services include:
📍 184 Barolin St, Bundaberg Central, QLD, 4670
🌐 Website
Supports child development, parenting, hearing screening, and early intervention health services for children and families.
Services Include:
3l2 Bourbong St, Bundaberg, QLD, 4670
🌐 Website
Public hospital providing emergency care, outpatient services, specialist clinics, maternity care, mental health services, allied health, and community healthcare support.
Services include:
📞 (07)
Public hospital providing emergency care, outpatient services, specialist clinics, maternity care, mental health services, allied health, and community healthcare support.
Services include:
📍 271 Bourbong Street, Bundaberg West, QLD 4670
🌐 Website
Provides confidential sexual health testing, education, treatment, and support services for individuals and families.
Services include:
3l2 Bourbong St, Bundaberg, QLD, 4670
🌐 Website
Community-based healthcare supporting individuals and families through child health, allied health, chronic disease, mental health, and wellbeing services.
Services include:
🌐 Website
24/7 confidential health advice and nurse support service providing guidance for illness, injury, medications, mental health concerns, and urgent health questions.
Services Include:
📞 13 432 584 (13 HEALTH)
📍 Queensland-wide phone support service
🌐 Website
Free 24/7 phone and online health advice service connecting individuals and families with trusted health information and support pathways.
Services include:
📍 Australia-wide phone and online support service
🌐 Website
Supports Aboriginal and Torres Strait Islander people living with chronic health conditions through coordinated healthcare and community support services.
Services include:
📍 184 Barolin St, Bundaberg Central, QLD, 4670
🌐 Website
Provides women’s health support including screenings, education, wellbeing services, and access to specialised healthcare programs.
Phone: (07) 4150 2700
Address: Bundaberg Hospital, Bourbong St, Bundaberg, QLD, 4670
Provides Queensland women and girls with confidential information, referral pathways, wellbeing resources, and support services.
Services include:
🌐 Website
Community-led Aboriginal health service supporting social, emotional, physical, and cultural wellbeing for Aboriginal and Torres Strait Islander people.
Services include:
📍 53 Walker St, Bundaberg South, QLD, 4670
🌐 Website
Community support program assisting eligible people with disability, chronic health conditions, or mental health challenges to remain independent and connected within their community.
Services include:
📞
Community support program assisting eligible people with disability, chronic health conditions, or mental health challenges to remain independent and connected within their community.
Services include:
📞 13 74 68 (13 QGOV)
📍 Queensland-wide support program
🌐 Website
Education and support services for people living with diabetes, promoting health management and community wellbeing.
Services include:
📍 Queensland-wide support service
🌐 Website
Accessible public dental care supporting eligible children, adults, and families through preventative, emergency, and general oral health services.
Services include:
T
Accessible public dental care supporting eligible children, adults, and families through preventative, emergency, and general oral health services.
Services include:
To change or cancel an appointment call: 1300 300 850
📍 1 Hope St, Bundaberg West, QLD, 4670
🌐 Website
Community-based women’s wellbeing support promoting health, safety, empowerment, advocacy, and social connection.
Services include:
🌐 Website
Community-led Aboriginal and Torres Strait Islander health promotion initiative supporting healthy lifestyle choices and preventative health care.
Services include:
🌐 Website
Inclusive disability supports including
group programs, community participation,
and short-term accommodation services.
Services include:
📍 7 Quinn St, Kepnock, QLD, 4670
🌐 Website
Provides sensory equipment, educational resources, toys, disability supports, and practical assistance for children, carers, families, and people living with disability.
Services include:
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Provides sensory equipment, educational resources, toys, disability supports, and practical assistance for children, carers, families, and people living with disability.
Services include:
📍 127 Woondooma St, Bundaberg, QLD, 4670
🌐 Website
Disability support services promoting independence, inclusion, skill development, and community participation.
Services include:
📞 1300 135 886
☎️ 07 3340 9000
🌐 Website
Supports people living with disability to build independence, social connection, employment skills, and community participation opportunities.
Services include:
📞 1300 135 886
📍 4 Adams St, Bundaberg West, QLD, 4670
🌐 Website
Community and disability support services assisting people to build independence, inclusion, safety, and social connection.
Services include:
🌐 Website
Disability support services promoting independence, inclusion, life skills, and meaningful community participation for people living with disability.
Services include:
For
Disability support services promoting independence, inclusion, life skills, and meaningful community participation for people living with disability.
Services include:
For emergencies or cancellations:
🌐 Website
Supports people living with disability through employment programs, supported accommodation, social connection, and community participation opportunities.
Services include:
📍 9 Nixon St, Kepnock, Bundaberg QLD, 4670
🌐 Website
Supports people living with disability through employment programs, supported accommodation, social connection, and community participation opportunities.
Services include:
📍 48 Ashfield Rd, Kalkie, QLD, 4670
🌐 Website
Provides disability and community support services assisting individuals to build independence, confidence, and everyday living skills.
Services include:
🌐 Website
Inclusive community supports helping people living with disability build confidence, social connection, wellbeing, and independence.
Services include:
📍 16/36 Quay St, Bundaberg Central QLD 4670
🌐 Website
Community care and support services assisting older adults and people living with disability to remain independent and connected
Services include:
📍 81 Barolin St, Bundaberg South, QLD, 4670
🌐 Website
Supports people living with disability, families, and carers through NDIS access assistance, planning support, community connection, and service navigation
Services include:
📞 Carer Services: 1300 999 636
📞 NDIS Services: 1300 999 636
🌐 Website

Free workshops, technology support, creative groups, study spaces, and youth activities.
Phone: (07) 4130 4140
Email: library@bundaberg.qld.gov.au
Address: 49 Woondooma St, Bundaberg, QLD, 4670
Provides free mobile laundry, shower, and genuine connection services for people experiencing homelessness or hardship.
Phone: 1800 875 886
Address: 66 Targo St, Bundaberg Central, QLD, 4670
Free workshops, technology support, creative groups, study spaces, and youth activities.
Phone: (07) 4130 4140
Email: library@bundaberg.qld.gov.au
Address: 49 Woondooma St, Bundaberg, QLD, 4670
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